We can help you further. If you can't find your answer in the FAQ below, you can contact us by phone or email.
The reception of the Hotel Beau Séjour is open daily from 8 am to 11 pm (CET).
You can either walk along Lake Lucerne to the old town, which takes around 15 minutes and includes a panoramic view of the mountains of Central Switzerland. Or you can take the bus, the "Europe" stop is just a few meters from the Beau Séjour. It takes about five minutes to get to the city center by bus.
Detailed information on how to get here by public transport and by car can be found on this page.
We have 5 hotel parking spaces within walking distance of the hotel. They must be reserved in advance for CHF 20/day. We can issue you a parking card for CHF 15/day for the public parking spaces on Kreuzbuchstrasse, about 450 meters from the Beau Séjour. To unload your luggage, you can use the yellow parking lot opposite the hotel.
Our staff will be happy to explain everything else about parking at reception if required.
The Beau Séjour serves coffee, other drinks and snacks throughout the day, but does not satisfy a big appetite. Our partners, Restaurant Drei Könige and Restaurant Schlüssel, can do that wonderfully! You can find more information on this page.
On the second floor there is also a coffee station with a Nespresso machine, kettle and selected teas as well as seasonal fruit, where you are welcome to help yourself around the clock.
Our breakfast includes a great selection of regional products and can be booked as an option. Our breakfast times:
Monday to Friday: 7 a.m. to 10 a.m.
Saturday and Sunday: 7 to 11 a.m.
Of course, vegans and guests with gluten intolerance also get their money's worth in the morning. All we ask is that you notify our team about your dietary restriction in advance. By the way, soy and oat milk are a standard part of our breakfast menu.
We provide hand soap, body lotion, shower gel, shampoo and conditioner by Terre de Mars in each room. Terre de Mars is a brand from Paris that makes vegan and organic personal care products.
There is no minibar, but you will find a bottle of mineral water in your room and a ration of sugar is also provided. On the second floor you will also find a coffee station with a Nespresso machine, kettle and selected teas as well as seasonal fruit, where you are welcome to help yourself.
There is no coffee machine or kettle in the room. On the second floor you will find a coffee station with a Nespresso machine, kettle and selected tea as well as seasonal fruit, where you are welcome to help yourself. In the café bar on the first floor, you can of course also order coffee drinks or tea from the portafilter machine.
During the summer months our rooms are equipped with portable air conditioning units, so everything's cool.
At the reception we have adapters for all types of plugs, we will be happy to provide you with one for your stay with us.
By the way: The electrical connections in Switzerland are 220 Volt/50Hz.
We make the beds and tidy the rooms every day, and perform a thorough room cleaning after three nights. If you would like this service more often, please contact the reception.
Reception: Our team is there for you every day from 8 am to 11 pm. If you come home after 11 pm, you must enter a code at the main door. You will receive the code at check-in.
Check-in: 3 p.m. - If you arrive earlier, you are welcome to leave your luggage with us and make yourself comfortable in our art salons or on our beautiful terrace.
Check-Out: 11 am - If you would like to explore the city afterwards, we will be happy to store your luggage safely until your departure.
To get to the building and the reception there are a few steps. There is a small elevator in the hotel.
We offer a simple laundry service. We charge CHF 25 per load and return the laundry dried but not ironed.
As a hotel guest, it is not possible to bring your four-legged friend to the Beau Séjour.
No rooms at Beau Séjour?
Then check the availability at Hotel Schlüssel, our third hotel in the heart of Lucerne's Old Town.
